Chief Revenue Officer meeting

The Chief Revenue Officer (CRO) has become one of the most strategically pivotal roles in modern organisations. Responsible for integrating sales, marketing, and customer success, the CRO ensures predictable, sustainable revenue growth while optimising commercial operations.

In 2025 and into 2026, demand for senior-level CROs continues to rise across the UK, as organisations recognise that fragmented revenue management can significantly inhibit growth potential. Wales, in particular, has seen an increase in CRO demand across technology, professional services, and manufacturing sectors. CEOs tasked with appointing a CRO face a competitive and complex market, with limited availability of candidates who possess the breadth of cross-functional expertise required.

This insight piece provides a comprehensive view of the UK and Welsh CRO hiring landscape, offering guidance on the recruitment process, market positioning, and strategies to secure exceptional commercial leadership.

Table of Contents

  1. CRO Role Overview
  2. CRO Hiring Trends Across the UK
  3. CRO Hiring Trends in Wales
  4. Recruitment Challenges
  5. Strategies for Securing the Right CRO

1. CRO Role Overview

The Chief Revenue Officer is responsible for unifying all revenue-generating functions within an organisation, ensuring that sales, marketing, and customer success operate in a coordinated manner to deliver sustainable growth. The CRO must possess strong leadership skills, commercial insight, and analytical capability to align operational execution with strategic objectives. This role differs from traditional sales or marketing leadership positions because it requires a comprehensive view of the organisation’s revenue strategy and the ability to implement processes and systems that drive measurable performance.

Alternative titles such as VP of Revenue or Head of Commercial Strategy may exist, but the core responsibilities remain consistent. Clearly defining the role and expectations is critical when recruiting for this level of executive.

Across the wider UK market, demand for Chief Revenue Officers has increased significantly as organisations recognise the importance of cohesive revenue management. Key sectors seeing this growth include technology, professional services, and e-commerce. The market is highly competitive, with a limited pool of candidates who possess the cross-functional experience necessary for the role. Boards are prioritising candidates who can provide strategic foresight, operational execution, and a proven ability to deliver measurable revenue outcomes. Attracting the right executive requires proactive sourcing, clear role positioning, and a compelling proposition that differentiates the organisation from competitors seeking the same talent.

In Wales, the market for CRO appointments is emerging but rapidly expanding, particularly within technology, professional services, and manufacturing sectors. The local talent pool is smaller than in major metropolitan areas such as London or Manchester, making competition for top candidates more intense. Organisations in Wales must emphasise strategic growth potential, regional initiatives, and corporate culture to attract high-calibre executives. By proactively targeting candidates and highlighting the unique opportunities available within the Welsh market, boards can secure leaders capable of driving commercial success in both local and wider UK contexts.

4. Recruitment Challenges

Recruiting a Chief Revenue Officer presents several significant challenges. The limited number of executives with the requisite cross-functional experience and leadership capability means that boards must manage a competitive and time-intensive process. Extended recruitment timelines are common, often spanning five to seven months, due to multiple interview stages, stakeholder consultations, and thorough assessment processes. Additionally, the complexity of the role requires careful evaluation to ensure alignment with organisational strategy, culture, and performance objectives. Failing to address these challenges

5. Strategies for Securing the Right CRO

Securing a high-performing Chief Revenue Officer requires a structured and strategic approach. Boards must clearly define the role, including key performance indicators and strategic objectives, to ensure alignment with organisational goals. Proactive sourcing and direct engagement with potential candidates, particularly those not actively seeking new roles, is critical. Comprehensive assessment processes should evaluate leadership capability, commercial acumen, and cultural fit, ensuring the selected candidate can deliver sustainable results. Tailored incentives and long-term engagement strategies enhance retention and ensure that the executive will remain committed to achieving the organisation’s commercial objectives.

Executive Summary

The Chief Revenue Officer role is central to driving unified revenue growth across contemporary organisations. Across the UK, demand for CROs continues to rise, with boards seeking leaders who can integrate sales, marketing, and customer success while delivering measurable results.

CEOs face a competitive market characterised by limited candidate availability, extended timelines, and complex requirements. Clear role definition, proactive sourcing, robust assessment, and tailored engagement strategies enable organisations to secure CROs capable of transforming commercial performance and delivering long-term growth.

Engage City Executive Search to identify and appoint a Chief Revenue Officer who will unify your revenue functions, enhance commercial performance, and drive long-term organisational success.

Our considered objective is to deliver global leaders to exceptional Welsh businesses. We do this every day, with conviction.

Dale Williams
Group CEO